Frequently Asked Questions

Yes, we are a direct manufacturer of shelving products. We have our own factory where we design, manufacture, and assemble the shelves.

 Our specialization includes a wide range of shelving products such as warehouse racks, pallet racks, mezzanine floors, retail shelving, and display shelves.

Yes, we offer customization services. We have experienced engineers and designers who can create tailored solutions to meet your specific needs.

Our shelving products are primarily made of high-quality steel, which ensures durability and strength. However, we can also incorporate other materials such as wood or glass based on your requirements.

The weight capacity of our shelving products varies depending on the type and design. We can provide you with detailed specifications for each product upon request.

Yes, we offer installation services for our shelving products. Our team of professionals can efficiently install and assemble the shelving units at your desired location.

The manufacturing and delivery time will depend on the quantity and complexity of your order. Generally, it takes around 15-30 days from the date of order confirmation.

Yes, we provide samples upon request. However, sample costs and shipping charges may apply.

Our MOQ varies depending on the specific shelving product. It is best to inquire about the MOQ for the particular product you are interested in.

Our standard payment term is a 30% deposit upon placing the order, and the remaining balance is payable before the shipment of the products.

Yes, we offer a warranty for our shelving products. The warranty period may vary depending on the product, and specific terms and conditions will be provided along with the quotation.

Yes, we welcome and encourage customers to visit our factory. It will give you an opportunity to see our manufacturing process and discuss your requirements in detail.

Yes, we have ISO 9001 certification, which ensures that our manufacturing processes meet international quality standards. We also have strict quality control measures in place to ensure the durability and reliability of our products.

Yes, we can provide references from our satisfied customers upon request. You can also check our website or online reviews to see feedback from our customers.

We offer after-sales support, including technical assistance, maintenance guidance, and replacement parts if required. Our customer service team is always available to address any concerns or issues you may have.